Question 1

What types of deck materials do you work with?

Accepted Answer

We work with all major decking materials including pressure-treated lumber, cedar, composite decking (Trex, TimberTech), and exotic hardwoods. We'll help you choose the best material based on your budget, maintenance preferences, and aesthetic goals.

Question 2

How long does a typical deck build take?

Accepted Answer

Timeline depends on size and complexity. A standard 12x16 deck typically takes 3-5 days. Larger or multi-level decks can take 1-2 weeks. We provide detailed timelines during the estimate process and keep you informed of progress daily.

Question 3

What fence types do you install?

Accepted Answer

We install privacy fences, picket fences, split-rail fences, chain link, vinyl fencing, and decorative metal fencing. We can also repair and replace sections of existing fences regardless of the original installer.

Question 4

How often should I stain my deck?

Accepted Answer

Most decks should be stained every 2-3 years, but this varies based on wood type, weather exposure, and foot traffic. We inspect the wood condition and recommend the optimal staining schedule for your specific situation.

Question 5

Do you repair decks or only build new ones?

Accepted Answer

We handle both! Many deck issues can be resolved with targeted repairs - replacing damaged boards, fixing loose railings, or reinforcing structural elements. We'll assess your deck and recommend repair vs. replacement based on safety and cost-effectiveness.

Question 6

Can you work around weather delays?

Accepted Answer

Rain, heat, or cold—we've seen it all. Safety comes first. If the weather's throwing grenades, we regroup, reschedule, and keep you in the loop until it's clear to move out again.

Question 7

Do you handle permits and inspections?

Accepted Answer

Yes, we handle all necessary permits and coordinate inspections from start to finish. Most counties require utility plotting, a signed contract, and design approval before the building department reviews your plans. Once approved, fees are paid and the permit is issued. Throughout construction, a series of inspections are scheduled; timing can vary depending on the inspector's availability, which may occasionally affect the build schedule. Another consideration is, some HOA communities also require a letter of permission, that's above and beyond any city or county permit requirements; check with your HOA. Permit costs are billed separately from labor, but we manage the entire process so you don't have to.

Question 8

What's included in your warranty?

Accepted Answer

We provide a 2-year warranty on workmanship and stand behind all installations. Material warranties vary by manufacturer. We use quality materials and proper installation techniques to ensure long-lasting results.

Question 9

Can you match existing fence or deck styles?

Accepted Answer

Absolutely. Whether you've got an older fence or a seasoned deck, we can match the style, stain, and craftsmanship so it all looks like one original build. Sarge likes uniform lines—and we aim to please. Keep in mind that sun fade and wood age can affect how new stain blends; sometimes a full restain is the best way to get that perfect match.

Question 10

Do you provide free estimates?

Accepted Answer

Yes, all estimates are free with no obligation. We visit your property, assess the project, discuss options, and provide detailed written estimates. We believe in transparent pricing with no hidden costs.

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